01
Agile Delivery Coaching
Improve planning, backlog discipline, sprint structure, retrospectives, stakeholder alignment, and the real meaning of “done”.
Andrew-led software delivery consulting
Build software with stronger process, testing, and delivery discipline.
SurrendaSoft Consulting helps startups, SMEs, and regulated software teams improve how they plan, build, test, document, and deliver serious software.
Agile deliveryRequirements disciplineTesting frameworksRegulated environments
What we do
Software process consulting for teams that need better delivery.
Many teams say they are agile, but still suffer from unclear requirements, repeated bugs, weak testing, slow releases, and poor accountability. We help tighten the system.
02
Requirements & Acceptance Criteria
Turn vague business ideas into clear, testable requirements that developers, testers, and decision-makers can work from.
03
Testing & Quality Discipline
Build practical testing workflows covering acceptance testing, regression checks, risk-based testing, and release confidence.
04
Engineering Workflow Reviews
Review tooling, ticket flow, release process, documentation gaps, team handoffs, and delivery bottlenecks.
05
Startup Software Advisory
Help founder-led teams move from MVP chaos to a more structured, scalable, and reliable product delivery rhythm.
06
Regulated Delivery Support
Adapt agile methods for environments where documentation, traceability, risk awareness, and evidence matter.
Andrew's experience
Led by real regulated-software delivery experience.
Andrew is not a generic agile coach. His background combines product ownership, engineering leadership, test automation, regulated medical software, and large-scale delivery at ResMed.
Senior product and delivery leadership with engineering credibility.
Andrew spent 22 years at ResMed across embedded software engineering, software team leadership, system test automation, agile coaching, product ownership, and software product owner management.
His work covered medical-device software, agile transformation, product roadmaps, quality-system documentation, test automation, CI/CD, stakeholder alignment, and delivery improvement in regulated environments.
22 yrsResMed software, product, and delivery experience
50+Agile Scrum team members supported in delivery leadership
15%Reported delivery efficiency improvement through better roadmapping
IEC 62304Medical software quality-system and documentation experience
2023–2024
Software Product Owner Manager
Led product owner capability and collaborated with Agile Scrum teams to improve delivery efficiency, roadmap clarity, stakeholder transparency, and prioritisation discipline.
2019–2023
Lead Software Product Owner / Product Owner
Owned roadmaps and backlogs for obstructive sleep apnoea and bi-level product lines, aligning business priorities, technical teams, market needs, and delivery execution.
2017–2019
Software Agile Coach
Introduced Scrum fundamentals, sprint planning, retrospectives, backlog management, test automation, CI/CD, and agile quality-system documentation aligned to IEC 62304.
2012–2017
System Test Automation Software Manager
Led scalable automated system test infrastructure, reduced manual testing effort, improved verification cycles, and embedded continuous integration practices in a regulated medical environment.
2002–2012
Embedded Software Engineer / Team Leader
Developed and led embedded software work for medical devices, including C/C++, UI architecture, communications systems, technical mentoring, and quality assurance for regulated software.
How we help
From messy delivery to structured execution.
The aim is not to bury your team in process. The aim is to remove ambiguity, reduce avoidable rework, and make delivery more reliable.
A practical engagement model
Every engagement starts by understanding how your team currently works, where delivery is breaking down, and what level of structure is actually needed.
1
Review
Assess current workflows, requirements, testing practices, release process, and team pain points.
2
Diagnose
Identify gaps causing bugs, delays, unclear scope, weak accountability, or poor compliance readiness.
3
Improve
Introduce practical changes to planning, requirements, testing, documentation, and delivery rituals.
4
Embed
Support the team as better habits become part of the normal operating rhythm.
Regulated environments
Agile needs discipline when the stakes are higher.
Medical software, health tech, fintech, banking, and other compliance-sensitive teams cannot operate like loose startup teams. Agile can still work, but it needs stronger evidence, testing, and traceability around it.
For medical and health software teams
Support for improving requirements discipline, testing evidence, documentation habits, and traceability in software delivery workflows.
For banking, fintech, and compliance-heavy teams
Practical agile process improvements where auditability, risk control, release confidence, and stakeholder accountability matter.
Important: SurrendaSoft Consulting does not claim to provide legal, regulatory, FDA, or TGA approval services. We help software teams strengthen the delivery, testing, documentation, and traceability practices needed in compliance-sensitive environments.
Who we help
Choose the situation closest to your team.
Different teams need different levels of structure. The work is tailored to your stage, industry, and delivery risk.
Startups moving beyond MVP chaos
Early teams often move quickly but accumulate delivery debt. We help introduce enough structure to keep speed without losing control.
- Clearer feature requirements and acceptance criteria
- Better issue tracking and release planning
- Practical testing before bugs damage confidence
Contact SurrendaSoft
Need help improving your software delivery process? Send a short message about your team, product, and current delivery problem.
Consulting leadAndrew, Principal Consultant
CompanySurrendaSoft
Best fitStartups, SMEs, health tech, fintech, and regulated software teams